Collection and Use of Information
As a policy, Dunkinsdiamonds.com does not sell trade, or rent your personally identifiable information to third parties, unless you have permitted us to do so.
If you provide Dunkinsdiamonds.com with personally identifiable information, this information may be used to communicate to you information regarding Dunkinsdiamonds.com and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes, or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout, and services. These uses improve and customize our interactions with you to better meet your needs.
In addition to the uses set forth above, if you contact one of our diamond and jewelry consultants (and provide personally identifiable information to the consultant) or submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.
If you place an order with Dunkinsdiamonds.com, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.
If you do not want to receive communications from Dunkinsdiamonds.com you may elect to opt out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.
We may compare and review your personally identifiable information for errors, omissions, and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content, and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, and behavior and generally to better understand and improve the usability, performance, and effectiveness of our Web Site and our marketing programs.
Compliance with Law and Fraud Protection:
We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
We may share your personally identifiable information with authorized third-party partners, agents, and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: Webhosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewelers, assemblers, data analysis firms, affiliates, third party consulting, or marketing firms, and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Dunkinsdiamonds.com, to confirm and process your order we will share your personally identifiable information with such financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Dunkinsdiamonds.com. We only provide third parties with the minimum amount of personally identifiable information necessary to complete the requested service, product, or transaction.
If you choose to participate in a special event (for example, a promotion, contest, or sweepstake), Dunkinsdiamonds.com may share your personally identifiable information with those organizations participating in the applicable event. Typically, these third parties do not use your information for any other purpose other than to manage the event. In some cases, these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.
If at any time you choose to enter a Dunkinsdiamonds.com feedback contest and allow us to post your feedback on our Web Site, we will remove your feedback from our Web Site at any time if you send your request via e-mail to email@example.com or call us toll-free at 1.877.343.4883. Send this Product to a Friend: When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that Dunkinsdiamonds.com send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Refer a Friend:
Using a Dunkinsdiamonds.com form, you can also refer a friend to the Dunkinsdiamonds.com Web Site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that Dunkinsdiamonds.com send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Your personally identifiable information may be disclosed as part of any merger, sale of company assets, or acquisition, as well as in the event of an insolvency, bankruptcy, or receivership, in which personally identifiable information would be transferred as one of the business assets of the Company.
Information collected on this Web Site may be stored and processed in the United States or any other country in which Dunkinsdiamonds.com or its affiliates, subsidiaries, or agents maintain facilities and by using this Web Site, you consent to any such transfer of information outside of your country.
Dunkinsdiamonds.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
When you visit our Web Site, Dunkinsdiamonds.com collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction.
Data Collection Devices, such as Cookies and Web Beacons:
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
Dunkinsdiamonds.com Web pages may also contain electronic images known as Web beacons. These Web beacons allow Dunkinsdiamonds.com to count users who have visited certain Web pages or to deliver co-branded services. Dunkinsdiamonds.com may also include Web beacons in its email messages in order to determine whether the message has been opened or acted upon.
Additionally, Dunkinsdiamonds.com may use third-party advertising or content delivery companies to serve ads or images on our Web Site or other websites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Information collected through these third-party advertising companies is anonymous.
Children Under 13
Dunkinsdiamonds.com does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.
Dunkinsdiamonds.com is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, we store the personally identifiable information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Updating Your Information
If the personally identifiable information Dunkinsdiamonds.com has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to firstname.lastname@example.org, or call us toll free at 1.877.343.4883, or contact one of our diamond and jewelry consultants at one of our store locations.
We want to communicate with you only if you want to hear from us. To opt-out of receiving communications from Dunkinsdiamonds.com: (1) select "unsubscribe" on our subscription status page and enter the requested information; or (2) make your request in person by contacting a diamond and jewelry consultant at one of our store locations, or by e-mail at email@example.com, or call us toll free at 1.877.343.4883.
Questions or Comments