Dunkin's Diamonds COVID-19 Updates
Dear valued customers and friends,
In these unprecedented times we understand that love knows no boundaries. We truly cherish the role we play in your lives and we are dedicated to continuing to be a part of your celebrations.
In an effort to safeguard the health of our customers and the entire Dunkin’s Diamonds family, we are taking the following steps to prepare for imminent store closings. These efforts are in hopes we can do our part to help flatten the curve while still providing you with exceptional customer service.
Special Orders, Layaways and Repair Pick-Ups
At our customers’ request, we are making every effort possible to complete special orders and repairs prior to temporary store pauses. For that reason, we are providing the following options to our customers to best serve you during this time:
As it stands, our stores are open. Please check your preferred store's location page for that store's new hours. We plan to maintain these modified hours until we announce temporary store pauses in the near future.
Please contact your local store to check on the status of an order.
If you have an order or repair ready for pick-up and prefer not to enter our store, we are happy to provide free shipping to your home, while it is available. Please contact your local store to check on the status of an order and take advantage of this option.
Should you wish to begin or continue your purchase journey with us from the comfort of your home, our diamond experts have the tools to educate and guide you to make the right decision via text, email or phone. Please visit www.dunkinsdiamonds.com to browse our inventory or use our text to initiate a remote shopping appointment.
We are all put to the test in times of turbulence and uncertainty. We want to acknowledge the strength and resilience of our amazing employees. Each day our team has faced challenges with optimism and a willingness to take every measure possible to help our customers in these unusual times. We are grateful for our amazing people and fully stand behind each one of them.
As we move through the uncertainty ahead, we remain ever faithful to our mission of being your personal, lifetime jeweler. We are truly all in this together.
Dunkin’s Diamonds Family