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  Frequently Asked Questions

If you do not find the answer to your particular question, please contact us at one of our 10 locations and we will be glad to assist you in any way.

Our Mission:
To provide the highest level of customer service, never forgetting our tradition of excellence and value that has been in effect for over three generations.



 

Dunkin's Quality

Q: How can I be sure of the quality of my purchase from Dunkin's Diamonds?
A: Each of our diamonds is hand selected from the world's top sources and independently certified. Traveling the world enables us to provide the largest selection of bridal and diamond jewelry, as well as make available to you the latest styles and designs. We also choose only the most vibrant colored precious gems and the most lustrous pearls.

We design and carefully craft our jewelry, guaranteeing every piece of jewelry the same level of quality and care. We use nothing but the finest quality gold, platinum, diamonds, precious gems and pearls in all of our designs.

Q: Does Dunkin's Diamonds offer a warranty on their jewelry?
A: Yes, we do! As long as you take normal care of your purchase and allow Dunkin's Diamonds to examine it every six months, we will guarantee it for life!

Please click here to learn more about our guarantees.


  Jewelry for that special someone

Jewelry

Q: What types of Jewelry does Dunkin's Diamonds offer?
A: We not only carry one of the largest selections of diamond engagement rings and bridal jewelry but we also carry an extensive selection of earrings, pendants, bracelets, a variety of other diamond jewelry and time pieces. We feature most of the top jewelry designers as well as the latest fashions and styles. Stop by any of our 10 locations to see our full selection.

Q: How do I choose the perfect piece of jewelry for that special someone?
A: If she hasn't been dropping any hints, have a peek at the jewelry she currently wears. This should give you an idea of her style. Make note of whether she likes white gold, yellow gold or both, and is the style simple or ornate? It's usually a good idea to know her ring, wrist and neck sizes as well.

Another usefull tip, unless you're planning to surprise her, she'll probably be more then delighted to help you shop!


 

Repairs

Q: Does Dunkin's offer jewelry repair?
A: Dunkin’s Diamonds offers full Goldsmith services to all of our customers, including custom work. A full-time Goldsmith is available at most locations for your convenience and peace of mind.


 

Financing & Layaway

Q: What forms of payment does Dunkin's Diamonds accept?
A: We accept most major credit cards including: Visa, MasterCard, Discover/Novus, American Express & Optima American Express. We also accept personal checks and cash at all of our locations.
   

Q: Does Dunkin's Diamonds offer financing?
A: Yes, financing is available. You can contact any of our stores for details.

Q: Is there a layaway program available at Dunkin's Diamonds?
A: Yes, there is a six month layaway program available! You can contact any of our stores for details.


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Last updated: 6/2/08
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